专业

望着墙上挂着的称赞信，是窝心的。

以前，终觉得服务生是可耻的，不光荣的。毕业于高等教育，难道就没有更好的出路？内心挣扎了好多年，但渐渐的，也想开了。

有为朋友曾经说过‘用心就是专业“，不论在哪行哪业。看是简单，但超有深度。

只要专心的为客人服务，用心让他们感受到我们的用心，让他们清楚知道，辨认，什么是好的，适合他们的。那我们也算在帮人呀！

帮助他人，功劳并不是用事件的大小来衡量，是咱们的出发点。只要秩序，我们也上的了‘天堂’。

Appraisal 2011

Did my appraisal with my boss and his superior, so called head of branch. Well, doesn’t know her role and contribution well

How would you rate yourself in terms of behavior, contribution, leadership, proactiveness and blab la bla. Without hesitate I’m proudly gave a 8.5 marks as the answer and my boss was agreed on it. Within my expectation , the bitch was not agreed at all. “ I don’t think you are in that rate. Whenever I asked agent about the branch performance, they will said Desa Jaya are good. They did not specifically mentioned whoever staff in that branch, whereas when they asked about Kuching and Pudu branch, they will appoint specific name. From that point of view, I don’t think anyone of you in the branch is outstanding. All equal normal. Geram after listened to that. I questioning back, if agent did not mentioned my name, from where the life sales head got to know I’m perform well and willing to take me to his department? ….. The bitch continued with her bitchy talks with empty content.

Working hard for the company, putting in extra efforts, achieving the high productivity, working on Sunday, getting good feedbacks from agents , customers and bosses. All these only mad me a ‘normal performance’ staff. How to define good and excellent? Who is she to panelized me and pulling back all of y contributions to the branch? She is not in that position. I pray hard she will getting as worse as mine during her appraisal time. I curse her every second. I did, I do.
She openly told me that the 3rd seniors will never exist in the branch and will not have any AM in the branch and hits me to get out of here if I’m not happy with it. Am I sensitive? I’m not sure. Time will prove it. What next?

Promotion, power, that’s not something that I’m aiming for. Money will do. Maybe she is right, I should start to plot my career path but obviously, I don’t think my career will climb any better with her leads. She will just assign whatever tasks that goes to her. That’s why 2 of the managers were resigning. Statistic does prove.

What should I do next? How ? I’m standing in front of the T junction. There are only 3 choices, either turn right or turn left or go further up but definitely no turning back. Turning right for a business, turning left for a better vacancy out there or stay within to see who die first.

GOD always creates question without providing an answer to me especially in this tiny cruel year. Boss said, as a man, we need to bear the responsibility to take care of our beloved. I can understand. Yes, I really do. The more he said, the more disappoint that I’m. He doesn’t know me well. In fact, who does? Jiayou, Haw Sing. Jia you. Must standing firm and confident, fight for yourself, your family, your future wife.

拒绝。。后悔。。希望

今天公司出了个memo ,与我同一时间进入这间公司的他被委任为副经理。虽然不同部门，但就觉得很感慨。知道该替他开心但就觉得很沮丧。

如果当初没有拒绝到总行上班，或许，我也是位副经理。

或许，这样想会让我好过些。